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Knowledge base
Frequently asked questions about our products.
SquirrelView
Renewing your Professional License
Upgrading to a Professional License
Activating SquirrelView for Professional plan users
Activating SquirrelView for Basic plan users
Mandatory Squirrel View Update (SQ16/SQ16 Plus) - 13/12/2023
Scientific
Everything you need to know about Grant Pumps
How to calculate the cool down time in a Grant low temperature circulator?
How to calculate the heat up time in a Grant water bath?
Overtemperature cut-out operation
How to prevent algae and bacteria?
How to prevent rust in water baths
Which water should you use in your bath?
What is Intelligent Control Optimisation™ “ICO”?
Everything you need to know about stability and uniformity
Ultrasonic Bath
Why do I need to use a basket in my ultrasonic bath?
How can I test the level of ultrasonic activity within the bath?
Should the lid be on my ultrasonic cleaner when in operation?
Can I remove items from the ultrasonic tank while it is in operation?
How often do I need to change the cleaning solution?
Why do I need to degas my ultrasonic cleaner before use?
What service options are available for my ultrasonic cleaner?
How much can I load into my ultrasonic cleaner?
How long do I need to clean my components for?
What detergents should I use in my ultrasonic cleaner?
2020 and 2040
Front Panel Controls for the old range of SQ2020 and SQ2040 ranges (models released before March 2011)
Front Panel Controls for new SQ2020/2040 range with 128*64 dot graphical LCD
2020/2040 Logger Speed
2020/2040 Logger Memory
2020/2040 Logger General Questions
2020/2040 Logger Operation
2020/2040 Logger Connections and Communications
2020/2040 Logger Battery and Power
Grant Bio
How many hours will the UV lamps operate before degradation in my UV cabient?
What is the power consumption of my UV cabinet?
What is the airflow rate for my UV cabinett?
Can my PCH-1 be used in an hydrogen/nitrogen atmosphere?
On my PHMP/PHMP-4 how is the displayed temperature calculated?
Why does my Orbital Platform Shaker PSU-10i/PSU-20i/PCMT and PHMT have a friction sound at the beginning and the end of a cycle?
Why does my Thermoshaker PCMT/PHMT appear to be not heating/cooling?
Why does my Thermoshaker PCMT make a rattling noise when it is unpacked or moved?
What refrigerant is used for cooling the LMC-4200R?
Why does my Centrifuge LMC3000/LMC4200R indicate ‘IMBALANCE’?
Unstirred Water Bath
Resetting the over temperature cut-out SBB Aqua Plus
Setting the Sample protection thermostat SUB Aqua Plus
Setting the sample protection thermostat JB Aqua Plus
How do I clean the stainless steel tank and accessories?
How to prevent algae and bacteria in Unstirred Water Baths
How to prevent rust in water baths
Which water should you use in your Unstirred Water Bath?
Refrigeration
What is the refrigerant type and charge used in my refrigeration unit?
How do I calculate the cool down time of a Grant low temperature circulator?
